Send us an email at contact@weloeinnov.info for a replacement (within 90 days of purchase)!
FREQUENTLY ASKED QUESTIONS
Help! My IllumiBowl arrived broken or faulty! How do I get a replacement?
Help! My Illumibowl turns on in the light when I first put batteries in!
Your Illumibowl may first light up when you put batteries in, even in the light. The light should turn off after 2 minutes and only activate in the dark after that.
How do I set the color on my IllumiBowl?
To set the color on your Illumibowl, press the side button and Illumibowl will freeze on whatever color is visible when you press it. To resume color-cycle, press the button again.
How do I adjust the brightness level on my IllumiBowl?
To adjust the brightness level on your Illumibowl toilet night light, simply hold the button in on your Illumibowl until the brightness level changes. It will toggle between three different levels of brightness.
Help! My tracking number doesn't work!
Your tracking number won't register until it starts moving. If it doesn't work, two days after placing your order, please let us know!